FAQ
Got questions about sizing, fabric, shipping or returns? We've got answers below. Still stuck? Email us at info@dresscode.vip.
What sizes does DRESSCØDE run?
Our tees run true to size from S to 4XL. Use the width and length measurements below (in inches, laid flat) to find your fit:
| Size | Width (in) | Length (in) |
|---|---|---|
| S | 18 | 29 1/2 |
| M | 20 | 30 1/2 |
| L | 22 | 31 1/2 |
| XL | 24 | 32 1/2 |
| 2XL | 26 | 33 1/2 |
| 3XL | 28 | 34 1/2 |
| 4XL | 30 | 35 1/2 |
Exact fabric weight, cut and composition can vary slightly by style, so always check the size guide on the individual product page before you order.
What are DRESSCØDE pieces made from?
Materials vary by product, but as an example, our core tees are built from 100% combed ring-spun cotton (heather and grey colourways are a 60/40 cotton-poly blend), with a fabric weight of around 6.5 oz/yd² (220 g/m²), a regular fit, side-seamed construction and a 1x1 rib collar. Full material details are always listed on each product page.
Are DRESSCØDE pieces made to order?
Yes. Every piece is custom made for you as soon as you place your order, rather than mass-produced and left sitting in a warehouse. It means slightly longer lead times, but a lot less overproduction and waste.
What are your shipping times and costs?
Orders are typically processed within 1-3 business days before they ship, though this can take a little longer during high-volume sales periods. Shipping rates and delivery estimates are calculated at checkout based on your location and chosen shipping method, so you'll always see the exact cost and timeframe before you pay. Once your order ships, you'll get a tracking number by email.
Do you ship internationally?
Yes, we ship to a range of international destinations. Rates and delivery times vary by destination and are shown at checkout. Please note customs fees and import taxes on international orders are the responsibility of the buyer.
What's your returns policy?
We offer a 7-day return window from the date you receive your item. To qualify, items must be unworn and unwashed, in their original condition with tags attached, and in their original packaging, along with proof of purchase. To start a return, email info@dresscode.vip and we'll send you a return shipping label and instructions - please don't send items back without requesting a return first.
Can I exchange an item?
The fastest way to get the right size or style is to return your original item, and once that return is accepted, place a new order for what you actually want.
What if my order arrives damaged or wrong?
Inspect your order as soon as it arrives and email info@dresscode.vip straight away if anything is defective, damaged or incorrect, so we can sort it out for you.
How do I get a refund?
Once we've received and inspected your return, we'll let you know if it's approved. Approved refunds go back to your original payment method - your bank or card provider may take a few extra days to post it.